Aug. 8, 2004. 09:31 AM   TORONTO STAR
SIMON WILSON FOR THE TORONTO STAR
Trucking student David Hill ponders his new career from the cab. “There are a lot of opportunities,” he finds, as do others entering the business. But driver turnover is high.
Transportation reporter Kevin McGran wants to hear what you think on this subject and any transportation related issues. You can send him your thoughts via our Talk to us about transportation page.
Trucking hits a bump
A driver shortage is making it hard for the booming industry to keep up with demand
KEVIN MCGRAN
TRANSPORTATION REPORTER

Alex Garcia left his dead-end job for the open road. 
The 41-year-old former business analyst with the Royal Bank has quit the close-quartered corporate world to take a run at work where he can make a decent living and be his own boss as an independent trucker.
"I wanted to do something different," says Garcia, who's in the middle of a six-week truck driver training course. "I always wanted to drive one of these big rigs. And I really want to do something where I can be my own boss. I come from the corporate world, and I don't want to be doing that anymore. 
"There is good money (in banking), but there are a lot of things you have to put up with. I want to be my own boss. I didn't want to have someone looking over my shoulder all the time. I figured this is something I always wanted to do, so I figured maybe this is the time."
Indeed, there may never have been a better time to become a trucker. The trucking industry needs truckers. Desperately. That means Ontario, with 80 per cent of its trade and 46 per cent of its gross domestic product dependent upon trucking, needs truckers. 
"If anything could leave freight sitting at the dock, it's the shortage of drivers," said David Bradley, president of the Ontario Trucking Association. "The trucking industry is at full capacity. The economy both in the United States and Canada is picking up. We're at a point now where if you wanted to add trucks to your fleet, you'd have a helluva time filling the seat with drivers."
A study produced in June for the Canadian Trucking Human Resources Council estimates the industry needs nearly 224,000 new drivers — 37,000 annually — over the next six years to satisfy the demand resulting from economic growth, combined with attrition from the industry.
In Ontario, that translates into a need for 89,560 new drivers during that time period, or nearly 15,000 during each of those years.
"These numbers are rather staggering and clearly point to the major challenge the industry is going to have in keeping up to the demand for freight in the future. If the study estimates are even half-way right, we are still talking some very big numbers," Bradley said.
The Canadian lumber industry is experiencing problems getting goods to market, says Peter Butzelaar, market consultant for B.C.-based R.E. Taylor and Associates. 
"It's all points where the trucks are required," says Butzelaar. ``It could be moving logs to the mill or moving the lumber to the market.'' And it's not good, he finds, pointing out there is already a rail shortage problem; when all modes of transportation running with excess demand there are bound to be serious ramifications, Butzelaar said.
Truckers are among the oldest workers in Canada, with 40 per cent of the workforce over 45 years of age, compared with 34 per cent for all other industries; with 13 per cent older than 55, compared with the national average of 11 per cent.
This means transportation will lose workers to retirement faster than most other industries, and it hasn't exactly done a great job attracting new, young truckers. And for the ones that it does attract, it has a hard time keeping them on the job.
"(Newcomers) figure because there's so many openings, there must be some sort of job security," says Darryl Strudwick, president of the Truck Training Schools Association of Ontario "It's true in a sense. If you keep your driving record clean, you'll always have a job. But people get into this business not realizing what it's all about.
"It is a high-demanding job. Especially if you've been sitting in an office job from 9 to 5 . 9 to 5 goes away, especially if you have a family." 
The driver turnover rate is estimated at 36 per cent, well above the Canadian average. About 70 per cent of the turnover is attributable to truckers quitting their jobs — some are quitting the industry, others are joining new operations."We're creating industry suicide because we're not paying enough attention to the shortage," said Kim Richardson, owner of Kim Richardson Transportation Services in Caledonia, Ont., which runs year-round training programs for new drivers. 
"The industry thinks there's a shortage now, wait five years. When you take a look at the average age, and the industry growth and how we're going to be doing business, it's going to astronomical if we don't pay attention to it."
Richardson is part of a core group in the trucking industry looking for progressive ways to recruit, train — and retain — young drivers. He said 97 per cent of his graduates get jobs in the industry, but that's the easy part. "What's important is retention and making sure these guys get with the right carrier."
 


`The industry thinks there's a shortage now — wait five years. When you take a look at the average age, and 
the industry growth 
and how we're going 
to be doing business it's going to be astronomical if we don't pay attention to it'
Kim Richardson, trucking company owner


There isn't a week that goes by that I don't get phone calls from qualified drivers from Romania, Hungary, Poland, the U.K., even Australia and New Zealand, that would like to come here 
David Bradley, president of 
the Ontario Trucking Association

Richardson tries to link his students with top driving companies known for treating drivers properly, not with "dead duck" companies that will take advantage and drain new recruits of their energy, ultimately forcing the new drivers out of the business.The first step is to vet applicants, to be sure to turn away anyone likely to fail in the business, including anyone with a criminal record, because they won't be able to cross the border; anyone with a poor driving record, because of the cost of insurance; and anyone who's going to insist on being home at night, because that's often simply not in the job description.
"The toughest part for the new recruits (to get used to) would be the time away from home," Bradley said. "For the long-haul drivers who put on the heavy miles and earn the highest pay, it's a lifestyle choice."
For an industry that doesn't even insist on a high school education, trucking pays pretty well. A first-year trucker could earn between $40,000 and $60,000 a year with the only requirement being a class A-Z licence. An independent owner-operator could earn about $120,000 a year.
But with the only requirement being a class A-Z licence, it's all too tempting for trucking companies to hand kids the keys, a tanker full of diesel and point them south. "That's the industry suicide I'm talking about," Richardson said. "The industry needs to hear that they need to spend time with these people. Don't just hand them the keys and say have a nice trip to New York City."
In addition to teaching young truckers safe driving techniques, the rules of the road and the regulations of the industry, Richardson's program tries to teach them what it's like to live as a trucker.
"Part of the lure of individuals getting into the industry is the freedom of the open road, but there's more to it than that," Richardson said. "You've got to be a business person and a customer service rep. You're representing a company, you want to have a decent appearance. There's the logistics side of it, the conflict resolution side of it. There's a lot more to driving a truck than just steering a truck down the road.
"Diet is critical. You need to eat properly, get your sleep. Hygiene and taking care of yourself. It sounds like standard stuff, but it's not. Where do you shower? It's all these little things that are going to make a difference when you get out into the industry."
The industry is taking steps toward an apprenticeship program that will partner new drivers with veterans, who can pass on experience, company culture and good habits. 
To help the industry deal with the immediate shortage, Bradley is calling on the federal government to loosen immigration strings to bring qualified truckers in from abroad.
"There isn't a week that goes by that I don't get phone calls from qualified drivers from Romania, Hungary, Poland, the U.K., even Australia and New Zealand, that would like to come here but they're not deemed to be skilled labour for the purposes of immigration," Bradley said. "I think we have an intellectual snobbishness that's associated with our immigration policies. If you don't have a PhD or a masters degree, it's very difficult to get in. Yet these are very important people to keep the economy moving, and we're having a hard time getting them."
In the meantime, the business of training young drivers is rolling, with schools all over the province. "We're booming," says Strudwick, who also runs his own school. "It's always been a good business, but this time of the year, the summer, it's usually quite slow. We haven't seen that kind of slowdown. It just keeps going and going."
Richardson says he trains about 300 drivers a year, who pay $6,300 each, and turns away about 90 applicants.
"We're as busy as we've ever been," Richardson said. "The quality of the student is improving, too. A couple of years ago, we were looking at the bottom of the barrel, speaking generally. Now we're seeing a better student. We want the blue-chippers, the first- liners."
And for those who love driving, don't mind being away from home and want the chance to be their own boss, there might not be a better choice.
"I've just been doing labour work for the last few years, delivering water," said David Hill, 23, of Six Nations, a classmate of Garcia's. "I just made enough money to get by and survive for a while.
"I want to make a good living for my family and all. I need a career change. There are a lot of opportunities in trucking."
Garcia said it comes down to personal fulfillment.
"That was one of the reasons I got tired of the corporate world," Garcia said. "It was a job I had to do. This is something I want to do. As long as you're enjoying your work, it never becomes a burden, it never becomes work. 
"I enjoy driving. Hopefully, this will be something I will enjoy. And so far, I'm having a blast. It's a lot of fun."

 
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